Utility Service
In this section you will find helpful information for utility services in West Melbourne.
Customer Service
City of West Melbourne
2240 Minton Road
First Floor
West Melbourne, FL 32904-4917
Phone: 321-837-7750
Fax: 321-768-2390
Hours
8:30 a.m. - 5 p.m.
After hours and holidays: 321-261-1766
Make Payment by Phone
- Phone: 321-837-7770
ACH Automatic Payments (Bank Draft)
Automatic Debit (ACH) Authorization, provides customers with the opportunity to have utility payments automatically withdrawn from a checking account each month. An ACH authorization agreement must be completed and returned before an account can be set up for automatic payments (bank draft). View the ACH Authorization form (PDF).
Make Payment Online
If you have been notified that your water service is scheduled for Shut Off, please contact the Utilities Department if making a payment in order to avoid service interruption or to have your service restored. The Utilities Department can be reached at 321-837-7750. View the online utilities account access.
Please note that payments made using a credit card, debit card or e-Check will incur a processing fee of 3% with a $2 minimum.
Payments made by cash, check or ACH AutoPay will not incur a processing fee. Additionally, many banking institutions offer online bill payment services free of charge.
PLEASE NOTE: THE CITY OF WEST MELBOURNE UTILITY DEPARTMENT DOES NOT FORWARD MAIL. IF YOUR MAILING ADDRESS CHANGES, WE MUST RECEIVE A REQUEST IN WRITING OR VIA THE FORM BELOW.