In this section you will find helpful information for utility services in West Melbourne.
City of West Melbourne 2240 Minton Road First Floor West Melbourne, FL 32904-4917 Phone: 321-837-7750 Fax: 321-768-2390 Hours 8:30 a.m. - 5 p.m. After hours and holidays: 321-261-1766
Make Payment by Phone
Make Payment Online
If you have been notified that your water service is scheduled for Shut Off, please contact the Utilities Department if making a payment in order to avoid service interruption or to have your service restored. The Utilities Department can be reached at 321-837-7750. View the online utilities account access.
Please note that payments made using a credit card or debit card will incur a processing fee of 2.95% with a $1.95 minimum. Payments made using an e-Check will incur a processing fee of $2.95.
Payments made by cash, check or ACH AutoPay will not incur a processing fee. Additionally, many banking institutions offer online bill payment services free of charge.
PLEASE NOTE: THE CITY OF WEST MELBOURNE UTILITY DEPARTMENT DOES NOT FORWARD MAIL. IF YOUR MAILING ADDRESS CHANGES, WE MUST RECEIVE A REQUEST IN WRITING OR VIA THE FORM BELOW.
FOR SEASONAL CUSTOMERS, PLEASE MAKE SURE YOU ARE FILLING OUT CORRECT FORM TO REACTIVATE YOUR SERVICE. IF YOU CLOSED OUT YOUR ACCOUNT COMPLETELY, FILL OUT REACTIVATE FORM. IF YOU PAY SEASONAL RATES WHILE YOU ARE AWAY, FILL OUT THE SEASONAL SHUT OFF AND ON FORM.