Utility Service

In this section you will find helpful information for utility services in West Melbourne.

Customer Service

City of West Melbourne
2240 Minton Road
First Floor
West Melbourne, FL 32904-4917
Phone: 321-837-7750
Fax: 321-768-2390
Hours
8:30 a.m. - 5 p.m.
After hours and holidays: 321-261-1766

Make Payment by Phone

  • Phone: 321-837-7770

Make Payment Online

If you have been notified that your water service is scheduled for Shut Off, please contact the Utilities Department if making a payment in order to avoid service interruption or to have your service restored. The Utilities Department can be reached at 321-837-7750. View the online utilities account access.

Please note that payments made using a credit card or debit card will incur a processing fee of 2.95% with a $1.95 minimum. Payments made using an e-Check will incur a processing fee of $2.95.

Credit Card Logos

Payments made by cash, check or ACH AutoPay will not incur a processing fee. Additionally, many banking institutions offer online bill payment services free of charge.

PLEASE NOTE:  THE CITY OF WEST MELBOURNE UTILITY DEPARTMENT DOES NOT FORWARD MAIL.  IF YOUR MAILING ADDRESS CHANGES, WE MUST RECEIVE A REQUEST IN WRITING OR VIA THE FORM BELOW.

FOR SEASONAL CUSTOMERS, PLEASE MAKE SURE YOU ARE FILLING OUT CORRECT FORM TO REACTIVATE YOUR SERVICE.  IF YOU CLOSED OUT YOUR ACCOUNT COMPLETELY,  FILL OUT REACTIVATE FORM.  IF YOU PAY SEASONAL RATES WHILE YOU ARE AWAY, FILL OUT THE SEASONAL SHUT OFF AND ON FORM.