Utility Service

In this section you will find helpful information for utility services in West Melbourne.

Customer Service

City of West Melbourne
2240 Minton Road
First Floor
West Melbourne, FL 32904-4917
Phone: 321-837-7750
Fax: 321-768-2390
8:30 a.m. - 5 p.m.
After hours and holidays: 321-261-1766

Make Payment by Phone

  • Phone: 321-837-7770

ACH Automatic Payments (Bank Draft)

Automatic Debit (ACH) Authorization, provides customers with the opportunity to have utility payments automatically withdrawn from a checking account each month. An ACH authorization agreement must be completed and returned before an account can be set up for automatic payments (bank draft). View the ACH Authorization form (PDF).

Make Payment Online

If you have been notified that your water service is scheduled for Shut Off, please contact the Utilities Department if making a payment in order to avoid service interruption or to have your service restored. The Utilities Department can be reached at 321-837-7750. View the online utilities account access.

Please note that payments made using a credit card, debit card or e-Check will incur a processing fee of 3% with a $2 minimum.

Credit Card Logos

Payments made by cash, check or ACH AutoPay will not incur a processing fee. Additionally, many banking institutions offer online bill payment services free of charge.